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Donald Trump labeled his new White House chief of staff Susie Wiles an âice maidenâ following his historical election win. The president-elect praised Wiles, the first woman to be appointed to the role, during his election victory speech on Wednesday (6 November). Trump told her: âYou did a tremendous job. âSusie likes to stay in the background, we call her the ice maiden.â Wiles, 67, has worked in Republican politics since the late 1970s and went on to become a campaign scheduler on Ronald Reaganâs 1980 presidential bid, and later in his administration.