A friend of missing Norwich woman Gaynor Lord has detailed the last phone call she received from her on the day she was last seen. Ms Lord, a mother of three, was reported missing in Norwich last Friday (8 December) after failing to return home from work. Julie Butcher received a call from Ms Lord at 2.15pm that day but had to cut it short to speak to a client. Speaking to Sky News on Thursday (14 December), Ms Butcher said: “I said could I call her back and she said ‘yes’.” She later called Ms Lord but could not get through to her. Ms Butcher said: “I wish I had never answered that call.”